FAQs
ABOUT YOUR ORDER
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When will my first box arrive?
As soon as you order, we’ll send a confirmation email to let you know everything’s locked in.
When will my first box arrive?
Spring Wonder Boxes (5 fortnightly deliveries):
- Orders placed anytime before 31 August will ship in the beginning of September when the season begins.
- Orders placed after that will be added to the next fortnightly delivery – sent early or mid-month, depending on when you order
- Deliveries run from September to December, and the subscription is only available to order until 5 October due to seasonal sowing timing.
The Sensory Box (single delivery) - available from mid-September:
- Sent within 2 days, arrives in 3–4 by tracked courier.
- Orders placed after Nov will receive a gift certificate for the follow year's Sensory Box, sent as a digital download. An optional printed certificate, beautifully boxed and couriered, is also available.
Everyday Wonders (available year-round):
- Everyday Wonders seed kits are available throughout the year and are sent within 2 business days by tracked courier. They usually arrive within 3–4 working days, depending on where you are.
We’ll email you when your order is on the way, so you can start clearing space on the windowsill.
What will arrive in each box?
Spring Wonder Boxes Subscription (5 deliveries):
- Two weird and wonderful seed varieties in each delivery (full plant list in FAQ below)
- Beautifully illustrated growing guides + charming seed info cards
- Seed-raising mix + plant labels (enough for 6 seedling punnet cells per variety, you’ll need to provide the pots or punnets)
- A mini water spritzer for gentle misting
- Heat mat included in the first box to help with early-season germination
- Packaged in a lovely, gift-worthy box – a treat to open each time
- If ordering as a gift, a beautifully designed emailed gift voucher with full details and a link to FAQs. An optional printed gift certificate, beautifully boxed and posted, is also available for $10 extra.
- Free tracked courier delivery included nationwide. Rural addresses incur a one-time $15 surcharge
- First delivery is sent automatically when the season begins (see details in the question above)
Want to know the exact varieties you’re getting before you order? See the 'What seed varieties will I receive?' question below.
The Sensory Box (single delivery):
- Four remarkable, conversation-starting seed varieties that surprise the senses
- Illustrated growing guides + seed info cards full of charm and character
- Seed-raising mix + plant labels (enough for 24 seedling cells, you’ll need to provide the pots or punnets)
- A mini water spritzer for gentle misting
- Packaged in a gift-worthy box with everything included
- Gift orders include a digital voucher with all the details. Optional printed and beautifully boxed and posted gift voucher available for $10 extra.
- Delivery is calculated at checkout (tracked courier).
- After purchase boxes ship within 2-3 days. Only sent during the seasonal sowing window (mid-Sept – Nov) so they’re ready to grow straight away. Gift Certificates available if gifting outside the growing window.
Want to know the exact varieties you’re getting before you order? See the 'What seed varieties will I receive?' question below.
Everyday Wonders (single delivery):
- A personality flower seed kit (choose from 8 familiar flower varieties)
- Growing instructions printed on the box
- Seeds, an expanding seed-raising pellet that forms its own little growing pod, and a bamboo plant label
- Beautifully boxed and presented, ready to gift
- Tracked courier delivery calculated at checkout
- Available year-round and usually dispatched within 2 working days
How does billing work?
Your card is charged in full at the time of purchase. Subscriptions are prepaid upfront and do not auto-renew.
Is delivery included in the subscription price?
Spring Wonder Boxes: Yes, tracked courier delivery is included anywhere in New Zealand. Rural addresses incur a one-time $35 surcharge (this covers all 5 deliveries). We send all boxes via GoSweetSpot, and you’ll receive email notifications when your package is on the way.
The Sensory Box and Everyday Wonders: Shipping is not included. Price is calculated at check-out.
Can I gift these boxes for Christmas (or other occasions)?
Absolutely!
Everyday Wonders are available year-round, making them perfect for Christmas gifting. We'll send them beautifully boxed and ready to give.
The Sensory Box and Spring Wonder Box Subscriptions are seasonal products, with deliveries taking place during the growing season (September to November). If you're gifting one outside those months (including Christmas), simply order as normal and select "Send as a Gift" at checkout.
You'll receive a complimentary digital gift certificate, or you can upgrade to a beautifully printed and boxed version for $10. Your recipient gets something special to open now, with their seeds arriving when the next growing season begins.
See our Gifting page for full details.
Can I change or cancel my subscription?
Because each seed variety of the Spring Wonder Boxes is timed to be sown that month, we’re not able to pause, swap, or cancel subscriptions once they’ve been purchased. Orders and quantities are planned in advance to keep seeds fresh and seasonally on track.
If you're going away or need to update your delivery address, just get in touch and we’re happy to redirect your box or send it to a friend who likes weird and wonderful plants instead.
SEED & PLANT EXPECTATIONS
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What seed varieties will I receive?
This season’s Spring Wonder Boxes are packed with ten botanical show-offs, each with a little trick up its sleeve.
(If you'd rather keep the specific varieties a complete surprise to yourself, then stop reading now!)
• Codariocalyx motorius – the dancing plant that moves in response to warmth and sound-waves
• Acmella oleracea – the electric daisy with edible blooms that make your mouth fizz and tingle
• Senna didymobotrya – popcorn senna whose flowers smell uncannily like hot buttered popcorn
• Impatiens balsamina – old-fashioned balsam with touch-sensitive pods that pop, flinging its seeds like tiny catapults
• Hibiscus mutabilis – Confederate rose with blooms that change colour dramatically from morning to night
• Mimosa pudica – the classic sensitive plant whose leaves instantly fold when touched
• Drosera binata – forked sundew, New Zealand’s own insect-trapping carnivore with forked leaves studded in sparkling, insect-trapping droplets
• Jatropha podagrica – Buddha Belly plant with a cartoon-like swollen caudex and coral-red flower clusters
• Scorpiurus muricatus – caterpillar plant with fuzzy, curling seed pods that look ready to crawl away
• Lithops karasmontana ‘Bella’ – a living stone succulent that disguises itself perfectly as a pebble
The Sensory Box (one-off delivery):
• Codariocalyx motorius – the dancing plant that moves in response to warmth and sound-waves
• Senna didymobotrya – popcorn senna whose flowers smell uncannily like hot buttered popcorn
• Acmella oleracea – the electric daisy with edible blooms that make your mouth fizz and tingle
• Mimosa pudica – the classic sensitive plant whose leaves instantly fold when touched
Everyday Wonders
Choose from eight personality-inspired flower seed kits, each pairing a familiar flower with a familiar kind of person:
• Calendula
• Amaranth
• Antirrhinum
• Cosmos
• Nasturtium
• Scabiosa
• Statice
• Zinnia
Each kit contains one flower variety, so you can choose the personality, and flower, that feels like the right match.
I'm buying this for someone who's a serious plant collector — will it still be interesting for them?
Our Sensory Box and our Spring Wonder Box subscriptions are thoughtfully curated to feature unusual varieties chosen for their character and small surprise factor, ideal for curious plant lovers and hobby gardeners accustomed to standard houseplants or typical garden varieties. If your recipient's plant experience mostly involves the usual flowers, veggies, or common indoor plants from local garden centres, these boxes will definitely surprise and delight them!
However, seasoned collectors or rare-plant enthusiasts may occasionally encounter varieties they're already familiar with (for example, Mimosa pudica, which is exciting and new for many but not uncommon among serious enthusiasts). Still, if your recipient values surprise, fun, and a dash of botanical whimsy as much as they appreciate rarity, they'll thoroughly enjoy our carefully chosen seed selections.
(Please see question above regarding exact varieties.)
Are these seeds rare? And are they even legal in New Zealand?
Every seed we include is fully permitted under New Zealand’s strict biosecurity rules – no exceptions. While we’d love to include some truly mind-blowing oddities that aren’t allowed here (we're looking at you Shapeshifter Vine, Resurrection Plant, and Hooker’s Lips – yes, seriously, look them up), we stick to seeds that are approved for import and safe to grow locally. Biosecurity matters, and we respect it.
As for rarity, many of our seeds are genuinely hard to find. Others are just hard to forget. We source them from a mix of specialist New Zealand growers and trusted international suppliers in Australia, India, Germany, the USA, and the UK all with the appropriate documentation, inspections, or phytosanitary certification where required. We choose for character, not collector status – each variety brings something offbeat, surprising or fun to the mix.
Can I return a seed packet or get a refund if I already have that plant or if it doesn’t germinate?
Due to the seasonal nature of seeds and growing conditions beyond our control, we’re unable to offer returns, refunds, or exchanges once your subscription has been purchased, even if you already have that variety.
We carefully select fresh, viable seeds with high germination rates and include extras when a variety is known to be a bit unpredictable. Each delivery comes with detailed growing guides to help you give your seeds the best possible start, but germination can never be fully guaranteed. A few of the more unusual varieties can take up to 7 weeks to germinate (most are quicker) so patience, and a little warmth, are key!
However if things aren’t sprouting as expected and your seeds are giving you the silent treatment, just let us know and we’ll do our best to help.
Are any of the seeds or plants toxic to kids or pets?
Some are, yes, and we’ll always let you know which ones.
Each seed's growing guide clearly notes if a plant is considered toxic. Most are harmless, but a few can cause irritation or be unsafe if eaten, and should be grown out of reach of curious hands and paws.
SEED GERMINATION & GROWING
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What if I can’t plant my seeds straight away? Do seeds expire?
For the best results, we recommend sowing your seeds as soon as you can. Our Spring Wonder and Sensory Boxes are timed to arrive during the ideal sowing window for each variety, giving your plants the best chance to grow, bloom or do their thing before the season changes.
If you can't sow them immediately, don't worry. Most seeds remain viable for many months (and often much longer) if stored in a cool, dry place. Germination rates may gradually decline over time, so the sooner you sow them, the better your results are likely to be.
Everyday Wonders are available year-round. Simply follow the recommended sowing time for your chosen flower, as outlined in the growing instructions.
Do I need my own pots or a propagator to grow the seeds?
For our Spring Wonder Boxes and Sensory Box you’ll need to supply your own pots or punnets, but we include everything else: growing medium, plant guides, labels, a mini water spritzer and (for our 3 month Spring Wonder boxes only) a heat mat to help things along during the cooler months.
Each seed variety works well in a standard 6-cell punnet, and there’s enough soil in your box to fill one punnet per variety.
We haven’t included pots or punnets for a few reasons: it keeps the subscription cost and postage manageable, avoids sending out more plastic than necessary, and let’s be honest, many gardeners already have a few lurking in the shed. If not, garden centres and hardware stores usually stock them cheaply, and some Mitre 10 or Bunnings branches even offer free recycled ones, so it's worth checking locally. Just give any reused containers a quick wash with warm soapy water before planting to help avoid issues with mould or disease.
We’re all for repurposing too, and yoghurt pots can work well in a pinch. Just make sure to poke a few holes in the bottom for drainage.
As for a propagator lid, you don’t need anything fancy. A clear takeaway lid, cling film, or a lidded plastic punnet from the supermarket (like the ones cherry tomatoes or strawberries come in) will do the job – anything that holds in warmth and humidity while still letting in light. Just lift it occasionally or poke holes for airflow so things don’t get too soggy.
If you prefer something ready-made, you can also pick up reasonably priced windowsill propagator kits from most hardware stores and garden centres, such as this one from Bunnings.
Everyday Wonders boxes are even simpler. Each kit includes a compressed seed-raising pellet that expands with water into its own little growing pod, so you won't need seed trays or punnets to get started. Once your seedling has established, simply transfer it into a pot or the garden, following the growing instructions for your chosen flower.
Do I need to put the heat mat on a windowsill?
It’s best to use your heat mat in a bright spot out of all-day direct sunlight – like a bench-top, a shelf near a window, or even the top of the fridge. Germinating seedlings enjoy brightness, so some morning or afternoon sun is fine, but if you pair long hours of harsh sun with bottom heat, things can dry out too quickly.
Think of the heat mat as optional: if your windowsill is already warm and sunny, you may not need it. But it can be really helpful on cooler or darker days, when maintaining a consistently warm temperature makes germination more reliable.
Once seedlings are up and growing, they can move off the heat mat into full sun on a windowsill, and you can remove the lid. You definitely don’t need grow lights for these seeds but if you happen to have some, feel free to use them. Grow lights are much gentler than direct sun when used with a heat mat and can be useful on darker days.
If you’re not using a heat mat, then choose the sunniest windowsill you have (unless the seed’s guide suggests a shadier start). Only Spring Wonder subscribers receive a heat mat in their first box, as it’s helpful for some of the varieties that like extra warmth early on.
If your windowsill still gets really cold or frosty at night, just move the seedlings away until morning – they prefer not to shiver.
Why haven’t my seeds sprouted yet?
Some seeds are quick to appear, others keep you waiting. Most in our collection sprout well before this, but a few of the more unusual seeds can take the full 7–8 weeks depending on the conditions. The expected germination time will be outlined in your seed guide. Seeds often “wait” until things feel closer to their natural environment, so a small tweak – moving them on or off the heat mat, giving them a sunnier spot, or easing them back a little – can sometimes help. Consistent warmth is usually best and your grow guides will note the ideal temperature.
Some varieties naturally have lower germination rates than others, which is why we've included extra seed where needed to give you the best chance of success.
Growing from seed is a bit of a patience game, but that makes it all the more exciting when the first green shoots appear.
If nothing’s happening by the time the guide suggests you should see action, get in touch and we’ll help troubleshoot.
What if I need more soil, or my seedlings outgrow their punnets?
The mix we include is a fine, free-draining mix designed especially for germinating seeds. It holds moisture without getting soggy and allows air to reach the roots. It’s similar to commercial seed-raising blends and includes peat, bark fines, perlite, and a touch of slow-release fertiliser.
If you need more to sow extra seeds, unless the seed guide specifies something different then look for a standard seed-raising mix. Once your seedlings have grown a few sets of leaves and start to outgrow their cells, it’s time to move them into slightly bigger pots. That’s when a basic potting mix (as long as it drains well) is ideal. Just keep them in a warm, bright spot so they can keep doing their thing.
Some varieties might need something different (like sand, sphagnum/peat moss or succulent mixes). If that’s the case, we’ll always include it to get you started and explain what's needed for transplanting to bigger pots in your growing guide.
Do I need to take any safety precautions with the seed-raising mix?
Like with any potting mix or growing medium, it’s good practice to avoid breathing in dust (open the pouch in a well-ventilated spot), wash your hands afterwards, use gloves if you like, and keep it separate from food prep areas.
Is the packaging recyclable?
We've chosen our packaging carefully to balance protecting the contents with minimising environmental impact.
The cardboard box, tissue paper, shredded paper filler, and seed packets can all be recycled. The illustrated growing guides are recyclable too, although we hope you'll enjoy keeping them for future reference.
The seed-raising mix is packaged in a moisture-resistant pouch to keep it fresh until you're ready to use it. Some products use a home compostable version, which will always be clearly labelled. Others use a protective barrier pouch that isn't currently recyclable or home compostable in New Zealand. We're keeping a close eye on more sustainable alternatives as they become available.
What is The Stems Project, exactly?
It's the umbrella for both Stems of Wonder (our seed box collections, filled with curious plants and flowers with personality) and Stems with Benefits (our food-donating, fresh flower tins). Two projects built around the idea that plants can do a little more than first meets the eye.
Same roots, different shoots – and recently even featured on RNZ.
Who do I contact if I have more questions?
Feel free to email us at hello@thestemsproject.co.nz. Whether you've got a question before ordering or need a hand once your seeds arrive, we're always happy to help.